Next Level Academy Workplace Diversity eBook Course

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Module One: Getting Started

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

Define records and archives

Analyze records in context

Classify records

Understand different systems

Maintain and convert records



Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Diversity
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
Module Three: Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means
Module Four: Breaking Down the Barriers
  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Module Five: Verbal Communication Skills
  • Listening and Hearing: They Aren"t the Same Thing
  • Asking Questions
  • Communicating with Power
Module Six: Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It"s Not What You Say, It"s How You Say It
                                                                                                  Module Seven: Being Proactive
                                                                                                  • Encouraging Diversity in the Workplace
                                                                                                  • Preventing Discrimination
                                                                                                  • Ways to Discourage Discrimination
                                                                                                  Module Eight: Coping with Discrimination
                                                                                                  • Identifying if You Have Been Discriminated Against
                                                                                                  • Methods of Reprisal
                                                                                                  • Choosing a Course of Action
                                                                                                  Module Nine: Dealing with Diversity Complaints as a Person
                                                                                                  • What To Do If You"re Involved In A Complaint
                                                                                                  • Understanding Your Role
                                                                                                  • Creating a Support System
                                                                                                  Module Ten: Dealing with Diversity Complaints as a Manager
                                                                                                  • Recording the Complaint
                                                                                                  • Identifying Appropriate Actions
                                                                                                  • Choosing a Path
                                                                                                  Module Eleven: Dealing with Diversity Complaints as an Organization
                                                                                                  • Receiving a Complaint
                                                                                                  • Choosing a Response
                                                                                                  • Learning from the Complaint
                                                                                                  Module Twelve: Wrapping Up
                                                                                                  • Words from the Wise
                                                                                                  • Review of Parking Lot
                                                                                                  • Lessons Learned
                                                                                                  • Completion of Action Plans and Evaluations