Privacy Policy

Effective Date: 05-05-2024

Thank you for using Academywall.com (hereinafter referred to as “we” or “the website”). We deeply understand the importance of protecting users' personal information. This privacy policy aims to explain the principles and measures we follow when collecting, using, storing, sharing, and protecting your personal information, helping you understand how we handle your personal information and the rights you possess. Please read and understand this privacy policy carefully before using our services. If you have any questions, comments, or suggestions regarding this privacy policy, please feel free to contact us via KingdomGalaxyLLC@Live.com

I. Information We Collect

(A) Information Provided by Users Voluntarily

When you register as a user of this website, subscribe to our services, participate in course learning, submit assignments, engage in discussions on the interactive community, contact customer service, or use other functions that require information input, we may collect personal information that you provide voluntarily, including but not limited to:

Basic Information: Name, username, password, email address, mobile phone number, gender, date of birth, location, language preference, etc.

Education-related Information: Academic qualifications, major, graduation institution, learning experience, course learning records, assignment completion status, test scores, learning progress, etc.

Payment Information: When you purchase courses or services, we may collect your payment account information (such as Alipay account, WeChat Pay account, etc.), transaction records, credit card or debit card information (collected only when necessary through a secure payment gateway, and we will not directly store the full credit card or debit card number).

Other Information: Content you post on the interactive community, information you provide when consulting or providing feedback to customer service, information you submit when participating in surveys or activities, etc.

(B) Automatically Collected Information

During your use of our website and services, we may automatically collect the following information through technical means:

Device Information: We will collect the type of device you use (such as mobile phone, computer, tablet), operating system version, device model, device unique identifier (such as IMEI, MAC address, Android ID, IDFA, etc.), screen resolution, language settings, network connection information (such as IP address, network type, carrier information), etc.

Log Information: We will record your access logs, including access time, accessed pages, search keywords, click operations, browsing duration, jump records, etc. This information helps us analyze the usage of the website, optimize the user experience, and improve service functions.

Location Information: When you use location - related services (such as finding nearby learning activities, recommending local courses, etc.), we will collect your geographical location information (such as GPS coordinates, IP address - based location information) after obtaining your explicit authorization. You can turn off location authorization at any time through device settings, which will not affect your use of other functions of this website.

Under the premise of compliance with relevant laws and regulations, we may obtain your personal information from legitimate third - party partners (such as payment platforms, social media platforms, educational institution partners). For example, when you log in to this website through third - party accounts (such as WeChat, QQ, Weibo), we will obtain your public information on the third - party platforms (such as avatar, nickname, account ID) according to your authorization, in order to provide you with convenient login services and personalized experiences.

II. How We Use Information

The personal information we collect will be used for the following purposes:

Providing and Maintaining Services: Identifying your identity, creating and managing user accounts for you, providing services such as course learning, assignment submission, grade inquiry, interactive communication, processing your payment transactions, and ensuring that you can use all functions of this website normally.

Personalized Services: Based on your learning preferences, historical learning records, search behaviors, and other information, we will recommend personalized courses, learning materials, activities, and preferential information to enhance your learning experience and efficiency.

Improving and Optimizing Services: Analyzing the behavioral data of your use of this website, understanding user needs and feedback, improving the functions and interface design of the website, fixing vulnerabilities and problems, and enhancing service quality and stability.

Security Protection: Preventing, detecting, and responding to security risks such as cyberattacks, fraud, and abuse, protecting your account security and personal information security, and maintaining the normal operation order of this website.

Communication and Notification: Through the contact information you provide, such as email address and mobile phone number, we will send you important service notifications (such as account login reminders, course update notifications, order status change notifications), marketing promotion information (with your consent to receive), questionnaire invitation, etc. You can refuse to receive marketing promotion information at any time through account settings or unsubscribe functions.

Legal Compliance: Complying with applicable laws and regulations, regulatory requirements, judicial procedures, or government orders, and cooperating with the investigations and law enforcement work of relevant departments.

III. How We Share Information

We promise to keep your personal information strictly confidential and will not sell, rent, or disclose your personal information to third parties, except in the following circumstances:

Obtaining Your Explicit Consent: Before sharing your personal information, we will obtain your explicit authorization consent through pop - up prompts, written agreements, etc.

Cooperation with Third - Party Service Providers: In order to provide you with better services, we may entrust some business to third - party service providers (such as payment service providers, technical support service providers, data analysis companies) for processing. We will sign strict confidentiality agreements with these third parties, requiring them to process your personal information in accordance with our requirements and this privacy policy, and supervise and manage their processing behaviors. Third - party service providers can only use your personal information within the scope necessary to perform their duties and shall not use it for other purposes.

Required by Laws and Regulations or Judicial/Administrative Authorities: In cases required by law or under the instructions of competent authorities (such as courts, government departments, regulatory agencies), we may disclose your personal information to comply with legal provisions, respond to legal procedures, protect our rights, or fulfill other legal obligations.

Protecting Our or Others' Lawful Rights and Interests: When we deem it necessary to disclose your personal information to protect our intellectual property rights, property rights, user safety, or prevent others from committing fraud, infringement, and other illegal acts against us, you, or other users, we may share your personal information within a reasonable scope.

IV. How We Store and Protect Information

(A) Information Storage

We will store the collected personal information on servers located at [Storage Location], and the storage period will be determined according to business needs and legal requirements. Generally, we will retain your personal information during the existence of your account and for a reasonable period required to provide services. When you cancel your account or we no longer need to use your personal information, we will delete or anonymize the information in accordance with legal provisions.

(B) Information Protection

We attach great importance to the security of personal information and have taken a series of technical and management measures to protect your personal information from unauthorized access, use, disclosure, tampering, or damage:

Technical Measures: We use encryption technologies (such as SSL/TLS encryption) to encrypt the personal information during transmission to ensure the security of information during network transmission; adopt access control mechanisms to limit that only authorized personnel can access and process your personal information; regularly conduct security vulnerability scans and repairs on the system to prevent network attacks and data leakage risks.

Management Measures: We have established strict internal information management systems and operating procedures, provided information security training for employees, required employees to abide by confidentiality obligations, and will seriously deal with employees who violate the regulations; regularly evaluate and improve the information security management system to ensure its effectiveness and adaptability.

Although we have taken reasonable security measures, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of information. Please keep your account information and personal information properly, avoid using overly simple passwords, and do not disclose your account information to others. If you find that your personal information has been leaked or your account has abnormal conditions, please contact us immediately via KingdomGalaxyLLC@Live.com, and we will take necessary measures to assist you in handling it.

V. Your Rights

Under the premise of compliance with relevant laws and regulations, you have the following rights regarding your personal information:

Right to Access: You have the right to log in to your account on this website and access the personal information you provided, including basic information, learning records, order information, etc. If you find that the information is incorrect, you can correct it through the account settings function.

Right to Correct: If you find that the personal information we have collected and stored is incorrect or incomplete, you can request us to correct or supplement it at any time through the account settings function or by contacting customer service. We will process your request in a timely manner after verification.

Right to Delete: In the following circumstances, you have the right to request us to delete your personal information: (1) Our processing of personal information violates laws and regulations; (2) We collect and use your personal information without your consent; (3) Our processing of personal information violates the agreement with you; (4) You no longer use our services and request the deletion of your personal information; (5) We no longer provide services to you. We will delete your personal information in a timely manner in accordance with legal provisions after receiving your deletion request and verifying the relevant information, except as otherwise provided by laws and regulations or as required by business needs.

Right to Restrict Processing: In some cases, you can request us to restrict the processing of your personal information. For example, when you raise an objection to the accuracy of personal information, during the period when we verify it, you can request us to restrict the use of this information; when our processing of personal information violates laws and regulations or the agreement with you, you can request us to suspend the processing of your personal information.

Right to Withdraw Consent: You can withdraw your previous consent authorization for our processing of your personal information at any time through the account settings or relevant functions. After withdrawing consent, we will no longer process your personal information based on that consent, but it will not affect the legality of the processing activities we have carried out before the withdrawal of consent.

Right to Cancel Account: You can apply to cancel your account at any time through the account cancellation function provided on this website or by contacting customer service. After canceling the account, we will delete or anonymize the personal information related to the account, except as otherwise provided by laws and regulations or as required by business needs. After canceling the account, you will no longer be able to use any services of this website, and the canceled account and related information cannot be restored. Please operate with caution.

VI. Protection of Minors

We attach great importance to the protection of minors' personal information. The services of this website are mainly aimed at adults. If you are a minor under the age of 18, it is recommended that you read this privacy policy accompanied by your parents or other guardians and use our services or provide personal information with the consent of your parents or other guardians. If we find that we have collected the personal information of minors without the prior verified consent of their parents or other guardians, we will delete the relevant information as soon as possible. If you believe that we have collected the personal information of minors, please contact us via KingdomGalaxyLLC@Live.com, and we will handle it in a timely manner.

VII. Changes to the Privacy Policy

We may revise this privacy policy according to updates in laws and regulations, business development, or changes in user needs. Without your explicit consent, we will not reduce the rights you should enjoy in accordance with this privacy policy. Any changes to this privacy policy will be published on a prominent position of this website (such as the homepage, privacy policy page) with the revised version and the effective date indicated. If you continue to use our services, it means that you accept the revised privacy policy. If you do not accept the revised privacy policy, you can choose to stop using our services and apply to cancel your account in accordance with the provisions of this privacy policy.

VIII. Contact Us

If you have any questions, comments, or suggestions regarding this privacy policy, or if you encounter any personal information - related problems during the use of this website, please feel free to contact us in the following ways:

KingdomGalaxyLLC@Live.com

86-13168373793

We will reply to you within Monday-Friday working days after receiving your feedback.

Please confirm again that you have fully understood and agreed to all contents of this privacy policy. Thank you for your trust and support!

Academywall.com Team