Next Level Academy Manager Management eBook Course

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Life coaching is a growing industry that transcends typical counseling, therapy, and even mentoring. The goal of life coaching is to address personal goals, aspirations and relationships and how they work in a person’s life. The key is to discover which

obstacles the client can overcome and which paths will lead them to their own success.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

  • Determine the purpose of life coaching
  • Define benefits of life coaching
  • Know the tools and techniques for life coaching
  • Outline a life coaching session
  • Know the different areas of life coaching



Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Grooming a New Manager
  • Set Specific Goals
  • Authority (What They Can and Can"t Do)
  • Create a Shared Vision
  • The More they Learn, the More Responsibility They Get
  • Case Study
  • Module Two: Review Questions
Module Three: Measuring Performance
  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated
  • Case Study
  • Module Three: Review Questions
Module Four: Motivating Managers
  • Provide the Needed Resources
  • Bonuses and Incentives
  • Give Credit for Good Work
  • Keep Them Challenged
  • Case Study
  • Module Four: Review Questions
Module Five: Signs of Poor Management
  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth
  • Case Study
  • Module Five: Review Questions
Module Six: Trust Your Team of Managers
  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify
  • Case Study
  • Module Six: Review Questions
          Module Seven: When an Employee Complains about their Manager
          • Keep the Information Confidential
          • Gather Information from Both Sides
          • Coach or Delegate the Solution
          • Follow-up with the Manager or Employee
          • Case Study
          • Module Seven: Review Questions
          Module Eight: Coaching and Mentoring (I)
          • Writing Performance Reviews
          • Provide Clear and Timely Feedback
          • Praise in Public, Criticize in Private
          • Make Sure Your Door is Always Open
          • Case Study
          • Module Eight: Review Questions
          Module Nine: Coaching and Mentoring (II)
          • Offer Advice, Not the Solution
          • Create a Supportive Environment
          • Building Ownership
          • 360 Degree Feedback
          • Case Study
          • Module Nine: Review Questions
          Module Ten: When Do You Step In?
          • Unsafe or Dangerous Events
          • Legal Ramifications
          • Severe Financial Costs
          • Repeated Failures after Coaching Has Occurred
          • Case Study
          • Module Ten: Review Questions
          Module Eleven: Remember These Basic Qualities
          • Express Confidence in Their Abilities
          • Practice What you Preach
          • Have an Open Door
          • Their Success is Your Success
          • Case Study
          • Module Eleven: Review Questions
          Module Twelve: Wrapping Up
          • Words from the Wise
          • Review of Parking Lot
          • Lessons Learned
          • Completion of Action Plans and Evaluations