Next Level Academy Knowledge Management eBook Course

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Module One: Getting Started

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

Define records and archives

Analyze records in context

Classify records

Understand different systems

Maintain and convert records



Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Knowledge Management
  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace
Module Three: Dos and Don'ts
  • Data, Information, and Knowledge
  • The Tacit Mode
Module Four: The Knowledge Management Life Cycle
  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration
Module Five: The New Knowledge Management Paradigm
  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame
Module Six: Knowledge Management Models
  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model
                                                                                                                              Module Seven: Building a Knowledge Management Rationale
                                                                                                                              • Why Rationale is Necessary
                                                                                                                              • Building a Business Case
                                                                                                                              • Finding Success Stories
                                                                                                                              • The Commodization/Customization Model
                                                                                                                              Module Eight: Customizing Knowledge Management Definitions
                                                                                                                              • Components of a Knowledge Management Definition
                                                                                                                              • Customizing the Components
                                                                                                                              • Creating a KMBOK
                                                                                                                              Module Nine: Implementing Knowledge Management in Your Organization
                                                                                                                              • Gathering Support
                                                                                                                              • Identifying Opportunities for Revenue Streams
                                                                                                                              • Key Knowledge Management Techniques
                                                                                                                              • A Map for Success
                                                                                                                              • The No-Budget Scenario
                                                                                                                              Module Ten: Tips for Success
                                                                                                                              • About the Chief Knowledge Officer
                                                                                                                              • Knowledge Management Skill Checklist
                                                                                                                              • The Knowledge Management Imperative
                                                                                                                              • The Hype Curve
                                                                                                                              • Barriers and Helpers to Success
                                                                                                                              Module Eleven: Advance Topics
                                                                                                                              • The Knowledge Management Maturity Model
                                                                                                                              • Absorptive Capacity
                                                                                                                              • Rustiness
                                                                                                                              • Process Model Types
                                                                                                                              Module Twelve: Wrapping Up
                                                                                                                              • Words from the Wise
                                                                                                                              • Review of Parking Lot
                                                                                                                              • Lessons Learned
                                                                                                                              • Completion of Action Plans and Evaluations