The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course:
![]() INSTRUCTOR GUIDE
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![]() TRAINING MANUAL
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![]() POWER POINT SLIDES
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![]() FLIP CHART NOTES
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![]() ACTIVITIES AND EXERCISE FILES
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![]() QUIZZES AND TESTING
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Module One: Getting Started
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.
At the end of this workshop, participants should be able to:
Define records and archives
Analyze records in context
Classify records
Understand different systems
Maintain and convert records
KNOWLEDGE MANAGEMENT OUTLINE:
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Understanding Knowledge Management
- What is Knowledge
- What is Knowledge Management
- A Brief History
- Applications in the Workplace
Module Three: Dos and Don'ts
- Data, Information, and Knowledge
- The Tacit Mode
Module Four: The Knowledge Management Life Cycle
- Understanding Episodes
- Acquisition
- Knowledge
- Integration
Module Five: The New Knowledge Management Paradigm
- Paradigms of the Past
- The New Paradigm
- Implications and Applications
- The Knowledge Management Endgame
Module Six: Knowledge Management Models
- The Nonaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
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Module Seven: Building a Knowledge Management Rationale
- Why Rationale is Necessary
- Building a Business Case
- Finding Success Stories
- The Commodization/Customization Model
Module Eight: Customizing Knowledge Management Definitions
- Components of a Knowledge Management Definition
- Customizing the Components
- Creating a KMBOK
Module Nine: Implementing Knowledge Management in Your Organization
- Gathering Support
- Identifying Opportunities for Revenue Streams
- Key Knowledge Management Techniques
- A Map for Success
- The No-Budget Scenario
Module Ten: Tips for Success
- About the Chief Knowledge Officer
- Knowledge Management Skill Checklist
- The Knowledge Management Imperative
- The Hype Curve
- Barriers and Helpers to Success
Module Eleven: Advance Topics
- The Knowledge Management Maturity Model
- Absorptive Capacity
- Rustiness
- Process Model Types
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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ACTIVITIES AND EXERCISE FILES