Next Level Academy High Performance Teams (Remote Workforce) eBook Course

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In today’s business world, it is imperative to push the envelope on ways to increase productivity, without letting your product suffer. Assembling a high performance team of well-trained remote employees is another way you can increase productivity while maintaining quality. A high performance team can be used in many areas of a company. The tasks for the team could be as simple as sending out a high volume of mailers, or as extensive as creating a new software to help with cancer research. What would you accomplish with a high performance team?


Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.


At the end of this workshop, participants should be able to:

  • Define high performance teams.
  • Define remote workforce.
  • Understand the characteristics of a high performance team.
  • Understand how to create teamwork.
  • Understand the importance of communication.
  • Understand how to train your high performance team of remote employees.
  • Learn how to manage a high performance team.
  • Learn the techniques of an effective team meeting.



Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Remote Workforce
  • What is a Remote Workforce?
  • Types of Remote Workforce
  • Benefits of a Remote Workforce
  • Materials for Remote Workforce
  • Case Study
  • Module Two: Review Questions
Module Three: High Performance Teams
  • What is a High Performance Team?
  • Benefits of High Performance Team
  • Leadership for High Performance Team
  • Understanding Team Dynamics
  • Case Study
  • Module Three: Review Questions
Module Four: Characteristics of High Performance Teams
  • Excellent Communication
  • Goal-Oriented
  • Flexibility
  • Committed
  • Case Study
  • Module Four: Review Questions
Module Five: How to Create Teamwork
  • Identify Group & Individual Responsibilities
  • Give Permission to Take Action
  • Build Relationships
  • Give Feedback
  • Case Study
  • Module Five: Review Questions
Module Six: Types of Communication
  • Virtual Team Meetings
  • Telephone Conferences
  • Email Communication
  • Intranet, Webpage, and Social Media Communication
  • Case Study
  • Module Six: Review Questions
                                                                                                          Module Seven: Training Your Team
                                                                                                          • Telecommute Training
                                                                                                          • Web-based Training
                                                                                                          • Peer to Peer Training
                                                                                                          • Training Assessment and Retraining
                                                                                                          • Case Study
                                                                                                          • Module Seven: Review Questions
                                                                                                          Module Eight: Managing the Team
                                                                                                          • Tracking Team Performance
                                                                                                          • Counseling Employees
                                                                                                          • Positive Recognition for Employees
                                                                                                          • Training Never Stops!
                                                                                                          • Case Study
                                                                                                          • Module Eight: Review Questions
                                                                                                          Module Nine: Effective Team Meeting How-to
                                                                                                          • Have a Clear Agenda
                                                                                                          • Use Screen Shots or References
                                                                                                          • Create a Safe Place
                                                                                                          • Team Meeting Don’ts
                                                                                                          • Case Study
                                                                                                          • Module Nine: Review Questions
                                                                                                          Module Ten: Keep Happy and Motivated High Performance Team
                                                                                                          • Watch for signs of Conflict or Unhappiness
                                                                                                          • Employee Feedback and Concerns
                                                                                                          • Give Opportunities for Additional Education
                                                                                                          • Impart Opportunities for Career Growth
                                                                                                          • Case Study
                                                                                                          • Module Ten: Review Questions
                                                                                                          Module Eleven: Don’ts with High Performance Teams
                                                                                                          • Don"t Forget to Share Success
                                                                                                          • Don"t Delay in Responding
                                                                                                          • Don’t Assign Vague Responsibilities
                                                                                                          • Don’t Lead as a Dictator
                                                                                                          • Case Study
                                                                                                          • Module Eleven: Review Questions
                                                                                                          Module Twelve: Wrapping Up
                                                                                                          • Words from the Wise
                                                                                                          • Review of Parking Lot
                                                                                                          • Lessons Learned
                                                                                                          • Completion of Action Plans and Evaluations
                                                                                                          • Recommended Reading